What's Really Happening
Turnover isn't the problem. It's the response.
Every nonprofit goes through hard seasons. Funding shifts. Leadership changes. Layoffs. New programs that stretch the team further than they can carry.
Your staff keeps showing up for the people you serve, even when it quietly costs them. Over time, this can become unbearable. Trust starts to break down, burnout spreads, and your strongest people start looking elsewhere.
Most organizations respond with a new policy, a wellness day, or another round of hiring. Although those efforts come from a good place, they rarely reach the root.
What looks like a retention problem is often organizational trauma: the lasting impact of stress, loss, and change on how your organization functions.
It's time to look beneath the surface.
Meet Your Consultant
I'm Shawnte' Spriggs, founder of Impel Coaching and Consulting.
I spent more than 20 years in banking, working across risk management, learning and development, and operations. I watched organizations plan carefully for financial, operational, and reputational risk. The one that feeds all the others is their people, and sadly, it's the one most often overlooked.
Since 2018, I've worked alongside nonprofit and community-based organizations as a consultant and trainer. In both nonprofits and corporate America, I've noticed the same trend: committed employees quietly carrying the weight without showing it, and leaders baffled when good people leave.
I'm not alone in seeing it.
95% of nonprofit leaders are concerned about staff burnout.
Center for Effective Philanthropy, State of Nonprofits 2024
Through my continued education in traumatology at Liberty University, including my current doctoral studies, I took a deeper look at how stress, loss, and change shape the way organizations function.
That's why I created The Organizational Health Model™, a six-step, trauma-informed framework that helps nonprofits assess their organization, identify organizational trauma, and build healthier cultures so their best people stay.
Sometimes looking through a different lens is exactly what an organization needs. Someone who can see the patterns that are hard to spot from the inside. Someone who creates a safe space for staff to say what they haven't said. Someone who helps leaders focus on the changes that will make the biggest difference.
That's the role I play.
| 2018 IN BUSINESS SINCE |
20+ YEARS IN BANKING |
150+ NONPROFIT LEADERS SERVED |
THE ORGANIZATIONAL HEALTH MODEL™
A clear path from insight to transformation.
A six-step, trauma-informed framework that builds healthier cultures so your best people stay.
Triage
Understand what's happening and what feels most urgent.
Diagnose
Uncover the root causes in your culture and systems.
Prescribe
Identify the changes that will make the biggest difference.
Treat
Put those changes into practice through training and support.
Monitor
Track progress and adjust along the way.
Follow Up
Measure what changed and plan what's next.
Every partnership begins with the assessment.
What Leaders Are Saying
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Shawnte' provided a clear understanding of each objective during our 2-day leadership development training. She made each topic clear and fun, even when some topics were heavy.
Leadership Development Training | Houston, TX
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The real-time feedback on my goals and progress was so valuable. I relaunched my business, started my own advocacy group, and hosted the inaugural HIV Is Not a Crime Day in Detroit.
Community Advocate and Leader | Detroit, MI
“
Spriggs always delivers impactful and useful presentations.
CBO Leadership Summit | Houston, TX
Shawnte' is a gem!
CBO Leadership Summit | Oakland, CA
Your Next Step
Your people are already showing up. Let's build a culture that keeps them.
Whether you're seeing early signs or already feeling the impact, it starts with one conversation.
Let's Connect
