Burnout has risen to an all time high over the past few years. Productivity is declining. Turnover is increasing. Leaders are stretched thin. This doesn't just impact morale. It shows up in your operations and your bottom line.
The data reveals a pattern. Most organizations are addressing one area when they should assess three connected ones: People, Operations, and Financial Controls.
Billion lost annually by U.S. employers through burnout-related productivity loss and turnover. (Gallup, 2025)
Annual revenue lost by organizations to operational inefficiency, including broken processes, rework, and misaligned systems.(McKinsey, 2024)
Of Single Audit findings involved nonprofits that lacked adequate internal controls, placing current & future funding at risk. (GAO Review of 3,680 Single Audit Findings, 2025)
I'm Shawnte' Spriggs, founder of Impel Coaching and Consulting and an organizational health consultant based in the DMV.
With over 21 years in global corporate banking, I've built my career across risk management, learning and development, and operations. That experience has taught me how to spot risks from different angles often overlooked: the patterns, behaviors, and blind spots that quietly drive organizational culture, team dynamics, and financial decisions.
Most organizations focus on financial, operational, and reputational risk. Few look at how those risks connect to three key areas: PEOPLE, OPERATIONS, and FINANCIAL CONTROLS.
- Focus only on Operations. You risk burning out your people.
- Focus only on People. You risk losing the funding that sustains them.
- Focus only on Financial Controls. You risk losing the team that delivers.
My proprietary framework The Three Pillars of Organizational Risk™ helps leaders assess all three. When one is off, it impacts the others.
I partner with corporate, nonprofit, and faith-based organizations so they can move from being reactive to strategic. I also coach professionals and experts who are ready to package their expertise into consulting, so they can bring their skillset to the organizations that need it.
My work is trauma-informed and sits at the intersection of leadership development, organizational health, and risk management. Over the past eight years, I've partnered with community based and mission driven organizations locally and nationally, helping them mitigate risk, retain talent, and develop their leaders so they can continue to deliver on this mission.
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